Patient Information

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...

Carers

Are you looking after or providing support for a relative, friend, or neighbour? Are you being helped or supported by a relative, friend, or neighbour? Your GP needs to know...

Comments and Suggestions Form

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling...

How to register

If you live within our practice area (5 mile radius) you are welcome to register with us, our reception staff will be happy to guide you through the procedure. Firstly...

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days; Get a medical certificate from your GP...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your...

Practice boundary

Our Practice boundary from the surgery is 5 mile radius.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the...

Useful Numbers

Alcoholics Anonymous 028 7126 5374 Altnagelvin Hospital 028 7134 5171 Citizens Advice Bureau 028 7136 2444 Cruse 028 7126 2941 Foyle Hospice 028 7135 1010 Gamblers Anonymous 028 7135 1329...

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...

Your Data, Privacy and the Law

The use and sharing of personal information forms an essential part of the provision of health and care, benefiting individual patients, often necessary for the effective functioning of health and...

Zero Tolerance and Social Media Policy

Zero Tolerance Policy Our staff come to work to care for others, and it is important that all members of the public and our staff are treated with respect. In...

Did Not Attend Policy

ABERFOYLE MEDICAL PRACTICE Did not attend Policy Introduction Did not attend’s (DNA) are defined as where the patient did not turn up  for the appointment and did not contact the...