Aberfoyle Medical Centre

Door are open between 8.30am – 12.30 pm and 1.30pm – 5.30 pm

Phone lines are open from 8.30am – 12noon and 1pm – 5.30pm

Emergency line only from 12 – 1pm 

Acute Prescription line and results line open between 10 – 11am and 2 – 3pm

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative, friend, or neighbour? Are you being helped or supported by a relative, friend, or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

How to register

The SPPG has placed a temporary freeze on the free movement for patients between practices in Northern Ireland from the 1st November 2023. This means, that if you are currently registered ... [continue] How to register

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days; Get a medical certificate from your GP ... [continue] In Times of Bereavement

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Our Practice boundary from the surgery is 5 mile radius.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Useful Numbers

Alcoholics Anonymous 028 7126 5374 Altnagelvin Hospital 028 7134 5171 Citizens Advice Bureau 028 7136 2444 Cruse 028 7126 2941 Foyle Hospice 028 7135 1010 Gamblers Anonymous 028 7135 1329 ... [continue] Useful Numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

ZERO TOLERANCE POLICY Our staff come to work to care for others, and it is important that all members of the public and our staff are treated with respect. In ... [continue] Violent or abusive behaviour

Your Data, Privacy and the Law

The use and sharing of personal information forms an essential part of the provision of health and care, benefiting individual patients, often necessary for the effective functioning of health and ... [continue] Your Data, Privacy and the Law

Did Not Attend Policy

ABERFOYLE MEDICAL PRACTICE Did not attend Policy Introduction Did not attend’s (DNA) are defined as where the patient did not turn up  for the appointment and did not contact the ... [continue] Did Not Attend Policy

Date published: 8th October, 2014
Date last updated: 15th November, 2014