Hi everyone

We are now holding Flu mop-up sessions for patients that have missed their first appointment.

If you originally received an invite and are eligible for the vaccine please contact the Practice to book your appointment.

Thank you

Patient Registration is now closed.

Unfortunately our list is now closed for new patient registrations  for 3 months until 31st January 2021 due to a shortage of GP’s.

The only exception to this is newborn babies and temporary students returning home on holiday who need to be seen as an emergency.

Sorry for any inconvenience caused.

The GP’s in this practice have been working on the frontline of the pandemic, caring for their patients whilst working in the covid centre.  The surgery building is too small to allow adequate social distancing therefore the doors are closed to protect patients and staff from potential covid-19 positive patients walking openly into the practice.  To protect everyone we carry out telephone and video appointments and only offer face to face appointments when necessary.  We have many healthcare professionals working in our team and our medical receptionists are highly trained in care navigation and bound by a professional code of practice whereby all information is confidential.  They ask questions to decide how urgent your query is as directed by the GP’s and to navigate you to the correct practitioner.

LAST WEEK THIS PRACTICE TOOK 2694 CALLS.  HEALTHCARE PROFESSIONALS DEALT WITH 2206 PATIENTS, SAW 335 PATIENTS FACE TO FACE AND ISSUED 980 SCRIPTS.

GP’s are carrying out review clinics for asthma and diabetes by telephone and video consultation but we are facing a significant backlog.  Please be assured we are working through our lists as quickly as possible and will contact you when an appointment becomes available.  We have also re-commenced our smear clinics and are doing additional clinics where possible to deal with the demand.

We have moved towards a greater use of technology and would ask all patients to help us by using the following services rather than phoning or calling to the practice to help decrease demand and the risk of infection:

1. Sign up to our online prescription ordering service and nominate a pharmacy to collect by clicking here https://www.aberfoylemedical.com/coronavirus/prescription-service/
2. Contact your local pharmacy for any minor ailments instead of ringing the practice Click here for full list of ailments
3. Download a self cert for first 7 days of sickness self cert
4. Order your sick line online and ask for it to be texted directly to you https://www.aberfoylemedical.com/services/sick-certificates/
5. Ensure your contact details are up to date https://www.aberfoylemedical.com/patient-info/updating-your-details/
6. DO NOT RING TO CHECK ON PRESCRIPTIONS BEFORE THE 48 OR 72HR PERIOD

Many thanks for your understanding

Important Information

If you are attending an appointment at the surgery can you please make sure you are wearing a face mask or covering.  Thank you